Save big on gym essentials!

Easy Returns

If you’re not happy, send it back within 30 days for a full refund.

How To

Simply pack your item securely and use the prepaid label included.

A cheerful person packing a gym product into a bright box ready for return shipment.

Refunds

Once we receive your return, we’ll process your refund within 5 business days.

Refunds go back to your original payment method—no hassle, no wait.

Need Help?

Friendly customer support agent ready to assist with returns and refunds.

Brightly colored gym products neatly arranged with a return label on top.

About élan vital

refunds & returns policy – we gym every day

Last Updated: April 2026

At We Gym Every Day, we want you to be completely satisfied with your purchase. If you are not happy with your order, our refund and returns policy makes it easy to return or exchange your items.

1. returns window

You may return items within 30 days of receiving your order for a full refund or exchange. Please ensure items are unused, unwashed, and in their original packaging with all tags attached.

2. eligibility

The following items are eligible for returns:

physical products purchased directly from our website
items in their original condition and packaging

The following items cannot be returned:

personalized or custom-made items
hygiene or personal care products once opened

3. how to initiate a return

To start a return, please contact our customer support at info.wegymeveryday@gmail.com. Include your order number, item(s) to return, and reason for the return. We will provide instructions on how to send your item back.

4. shipping costs & responsibilities

Customers are responsible for return shipping costs, except for faulty or damaged items.
We recommend using a tracked shipping service for returns, as we cannot guarantee that untracked returns will be received.

5. refund processing

Refunds are issued to the original payment method within 7 business days after we receive and inspect the returned item.
Please note that it may take additional time for your bank to process the refund.

6. exchanges

Exchanges for different sizes or colors can be requested by contacting our support team at info.wegymeveryday@gmail.com.
We will provide instructions for returning the original item and sending the replacement.

7. faulty or damaged items

If you receive a faulty or damaged product, please contact us immediately at info.wegymeeveryday@gmail.com.
We will arrange a replacement or full refund at no extra cost to you.

8. contact us

For any questions about our refund and returns policy, please contact:

We Gym Every Day
Manetta Samuel
11 Rue du Château, 68350 Brunstatt-Didenheim, France
Email: info.wegymeeveryday@gmail.com